QUESTIONS ABOUT A PURCHASE OR NEED HELP WITH AN ORDER?
Email us at help@umusicsupportau.com
Send us a DM via Instagram & X
Please be sure to include your full name, order number and any additional information regarding your purchase so that we may better assist you.
Typically, customer service requests are responded to within 1-2 business days of submission.
150 William St,
Sydney
NSW 2011
Phone: +61 2 9146 6000
Email: uma.reception@umusic.com
Site 3, Stables Building
30 St Benedicts Street
Newton
Auckland 1010
Phone: +64 9 3757575
Fax: +64 9 3757576
Email: infonz@umusic.com
How do I submit a demo to Universal Music Australia?
Email Universal Music Australia’s A&R or Email EMI Australia’s A&R
Please include the following details with your submittal:
- Include artist or band name, contact email and tel #
- 50 word max summary of artist / band
- 3 song max submission at this time.
We unfortunately can’t respond to all demo submissions. But do listen, in time, to submissions.
UMA TREATS ARTISTS WITH RESPECT BUT DOES NOT TAKE RESPONSIBILITY FOR SUBMISSIONS WHICH ARE LOST, MISDIRECTED, CORRUPTED, DAMAGED, WHICH ARE AFFECTED IN ANY WAY BY THE MALFUNCTION OF E-MAIL PROGRAMS OR SERVERS, OR WHICH CONTAIN INCOMPLETE AND INCORRECT CONTACT DETAILS. BY SUBMITTING YOUR DEMO AND CONTACT DETAILS VIA THIS SITE, YOU AGREE TO GRANT UNIVERSAL MUSIC AUSTRALIA A GRATIS LICENCE IN PERPETUITY TO REPRODUCE, COMMUNICATE, TRANSMIT AND STORE YOUR DEMO FOR THE PURPOSES OF INTERNAL REVIEW ONLY.